Terms of Service

1. Acceptance and applicable agreements

These Terms of Service apply when you access the Notiqo website or use a Notiqo learning service. By using the service, you agree to these terms. If you use Notiqo for an institution, you confirm that you are authorised to act within the access and permissions the institution has given you.

An institution may have a separate order form, service agreement, or data-processing agreement with Notiqo. If a written agreement conflicts with these general terms, the written agreement controls for that institution.

2. Who may use Notiqo

You may use Notiqo only if you can enter into these terms or if an authorised institution or adult has arranged access for you. Learners who receive access through an institution must follow that institution’s policies.

You must provide accurate account information, protect your credentials, and notify the relevant institution or Notiqo if you believe an account has been compromised. You may not share access in a way that defeats account or course controls.

3. Institutional accounts

Institutions control the courses, users, and learning material they make available through their Notiqo account. They are responsible for giving users appropriate notices, managing access, and ensuring that their use of recordings and learning content is permitted.

An institution may ask Notiqo to add, change, restrict, export, or remove information associated with its account. Individual users should understand that their institution may be able to access and manage activity or content within an institution-provided service.

4. Lecture and course content

You and the relevant institution keep the rights you hold in recordings, transcripts, slides, notes, and other material submitted to Notiqo. You grant Notiqo the permission needed to host, process, organise, transcribe, search, and generate requested outputs from that material for the purpose of providing the service.

You must have permission to record, upload, share, and process the content you provide. Do not upload confidential, personal, or third-party material that is not needed for the learning purpose or that you are not authorised to use.

If you believe content available through Notiqo infringes your rights, contact hello@notiqo.co.ke with enough information for the concern to be assessed.

5. Acceptable use

Use Notiqo only for lawful educational, institutional, or organisational purposes. Do not interfere with the service, attempt to bypass access controls, or use the service to harm other people.

• Do not upload unlawful, infringing, deceptive, abusive, or malicious content.
• Do not access another person’s account, course, or material without permission.
• Do not probe, disrupt, overload, reverse engineer, or circumvent security or usage controls except where applicable law expressly allows it.
• Do not use generated content to impersonate an educator, misrepresent a source, facilitate academic dishonesty, or make high-stakes decisions without appropriate human review.
• Do not use the service to develop or benchmark a competing product through automated extraction unless Notiqo has agreed in writing.

6. AI-generated content and learning decisions

Notiqo may generate summaries, notes, answers, questions, and other material from connected course content. Generated content can be incomplete, inaccurate, or affected by errors in recordings, transcripts, or source material.

Users should inspect relevant source context and use judgement before relying on generated content. Notiqo does not replace an educator, academic policy, professional advice, or the institution’s responsibility for teaching and assessment.

Institutions are responsible for deciding how AI-generated material may be used in a course, including any rules for assessment, attribution, review, and student conduct.

7. Notiqo materials and feedback

Notiqo and its licensors retain rights in the service, software, product design, documentation, branding, and material created independently of user-provided course content.

If you provide product feedback, you allow Notiqo to use it to improve the service without an obligation to compensate you. This does not transfer ownership of your course content or confidential information.

8. Availability and third-party services

Notiqo may depend on hosting, communications, transcription, AI, and other service providers. Features may change, be interrupted, or be unavailable while maintenance, security work, provider issues, or product improvements are addressed.

We aim to operate a dependable service but do not promise uninterrupted or error-free availability under these general terms. Any specific support or availability commitment must be stated in a separate written agreement.

Links to or integrations with third-party services are also subject to those providers’ terms. Notiqo is not responsible for a third party’s independent service or content.

9. Fees and subscriptions

Pricing, subscription periods, payment terms, usage limits, renewals, and any refund terms apply only when they are set out in an order form or other written commercial agreement.

The public website does not create a payment obligation by itself. Contact Sales before relying on pricing or commercial terms that are not included in a current written agreement.

10. Suspension and termination

Notiqo or an institution may suspend or end access when an account is no longer authorised, these terms are materially breached, use creates a security or legal risk, or a relevant agreement ends.

When access ends, the treatment of institution-managed content depends on the applicable agreement and lawful instructions from the institution. Provisions that by their nature should continue—such as ownership, limitations, and responsibility for prior conduct—remain in effect.

11. Disclaimers

To the extent permitted by law, the service is provided on an “as available” basis. Notiqo does not guarantee that generated material is accurate, complete, suitable for a particular course outcome, or a substitute for review by an educator or qualified professional.

Nothing in these terms excludes rights or warranties that cannot legally be excluded. An institution’s written agreement may provide additional commitments.

12. Limitation of liability

To the extent permitted by law, Notiqo is not liable under these general terms for indirect, incidental, special, consequential, or punitive loss, or for lost profits, data, opportunity, or goodwill arising from use of the service.

Any financial liability cap, indemnity obligation, or allocation of institutional risk should be stated in the applicable written agreement. These terms do not limit liability that cannot lawfully be limited.

13. Changes, disputes, and contact

We may update these terms as the service changes. We will post the revised date and provide additional notice when appropriate. Continued use after updated terms take effect means the updated terms apply, subject to any separate institutional agreement.

The governing law and dispute process for an institution should be set out in its written agreement. Where no written agreement applies, contact Notiqo so the relevant circumstances and applicable law can be assessed rather than assuming a jurisdiction from this website.

Questions about these terms can be sent to hello@notiqo.co.ke.